![]() ![]() ![]() Make sure that no special characters are used for these credentials. ![]() This user name and password of this security user will be used as Ico_Twilio_UserName and Ico_Twilio_Password environment variables respectively in coming steps. Phone Numbers and WhatsApp Numbers SettingsĬreate a new user in Workbench -> Security. If the Default WhatsApp Number is not set, a WhatsApp message cannot be sent. If the Default Phone Number is not selected, the SMS/voice message will not be sent. Set up the Twilio Phone Number and Twilio WhatsApp Number (the numbers provided by Twilio and not the numbers that you want to send messages to) in the highlighted tabs (1 and 2 in the image shown below) and select the ones that you want to use as default ones under Default Phone Number (3 in the image shown below) and Default WhatsApp Number (4 in the image shown below). Right-click and select Add Twilio Configuration, as shown below. Go to Alarms and Notifications> AlertWorX> Twilio Configurations. To get a Twilio account, you can go to and sign up for a trial account and then upgrade to a paid account. NOTE: It is assumed that anyone that uses AlertRest to send messages (WhatsApp/regular messages) or calls to external numbers has received previous explicit consent from any intended recipient. The features on this page require an add-on to work with GENESIS64 Basic SCADA. ![]()
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